Frequently asked questions and appropriately matched answers.
In some cases dugong cannot connect to a java application because Manatee is setup to use a wrong version of the dugong java driver. This can be caused by a manual override of settings from e.g. the bot. The symptoms are an inability to connect to java applications.
The logs will contain which version of dugong we’re trying to use; search for @mt with value Dogong process to start - "{filename}" with args "{arguments}". and look at the arguments. The version given here should match the one which is included with the version of the manatee.
Clear the user settings via the bot:
> reset settings for <id>
or simply delete the user-settings file (if no settings should be preserved). The file can be found at:
C:\Users\<user>\AppData\Local\Manatee\<???>\<manatee-version>
When trying to uninstall the progress bar at some point runs backwards and the application is not uninstalled.
See the list of installed programs after trying to uninstall - it should still contain a listing for Sirenia Manatee.
Run the fixit tool from Microsoft.